PRIVACY POLICY

Information we collect​

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and IP address.

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Payment and billing information. We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner i.e., Razorpay.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to thepoetsweed.com.

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Demographic information. We may collect demographic information about you, events you like, products you view or purchase, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

 

Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

 

We collect information in different ways

We collect information directly from you. We collect information directly from you when you register, place an order, or contact us. We also collect information if you post a comment on our websites or ask us a question through phone or email.

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We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

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We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

 

Use of your personal information

• We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

• We use information to respond to your requests or questions.

• We use information to improve our products and services.

• We use information to look at site trends and customer interests.

• We use information for security purposes.

• We use information for marketing purposes.

• We use information to send you transactional communications.

• We use information as otherwise permitted by law.

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Sharing of information with third-parties

• We will share information with third parties who perform services on our behalf.

• We will share information with event organizers (if applicable).

• We will share information with our business partners.

• We may share information if we think we have to in order to comply with the law or to protect ourselves.

• We may share information with any successor to all or part of our business.

• We may share your information for reasons not described in this policy. We will tell you before we do this.

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Third-party sites

If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

 

Marketing Communications

We may use your personal information to provide you with marketing content through the following channels:

• Email marketing

• Postal marketing
   

We may tailor these communications based on the information we collect from:

• Your interactions with our Website

• Your engagement with our emails

• Your use of our services and content
   

These insights help us offer relevant updates, offers, and information that may interest you (see the “Client Insight and Analysis” section for more details).

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Legal Basis for Marketing

Our use of your personal information for marketing purposes is based on our legitimate interest in promoting our services and content.
We will only send you marketing communications:

• With your explicit consent, or

• Where we are otherwise legally permitted to do so.
   

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

 

Grievance Officer

In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

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Mr. Animesh Mishra
Email: connect@thepoetsweed.com

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If you have any questions about this Policy or other privacy concerns, you can also email us at connect@thepoetsweed.com

 

Updates to this policy

This Privacy Policy was last updated on 15th August 2025. From time to time, we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

 

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.